Like the crumbling foundation of this luxury home, without this critical skill a dental practice is on dangerous ground.
It is no coincidence that the most respected brands in the world provide a strong written warranty on the products or services they provide. Here are 9 ways dentists use their warranty to grow their practice:
It would be a lonely and broke dental practice if your patients never came back after the first visit!
Here's the good news... according to a study on patient loyalty by the Hahn Consulting Group, your average patient has a 60% chance of returning to your practice for a repeat visit after visiting you once. In your favor: the fact that people have a preference for what is already familiar to them, and the fact that changing dental offices would mean having to do research to find a new office.
But here's something you may not expect... by adding one additional service to your practice, you can increase that number to 85%!