Answering the phone in a dental practice isn't a job for the faint of heart. It is, in fact, one of the most important job positions in your practice, and the person or persons you choose to fulfill this role can have a significant impact on your overall productivity and profitability, for better or worse.
So what can you do to make sure you've got super stars answering your phone? Use these 5 easy tips to help you get started, or make needed improvements.
Mom is looking for a new dentist. Here's a super-easy, super-fast, super-affordable way to make sure she chooses you!
“I seem to be working longer and longer hours, but my receivables just don’t show it, and my overhead feels out of control. What am I doing wrong?”
If this sounds familiar to you, and is descriptive of your dental practice, you’re not alone. Many dentists, while excellent Clinicians, would rather bury their head in the sand and cross their fingers – now, there’s a visual! – when it comes to managing their finances. Their mantra: “I just want to do dentistry!”