We have said for years that a dental practice's most valuable asset is its list of loyal patients who repeat and refer. Here are 5 "did you know?" facts about patient retention... Ignore them at your own peril!

We have said for years that a dental practice's most valuable asset is its list of loyal patients who repeat and refer. Here are 5 "did you know?" facts about patient retention... Ignore them at your own peril!
Although quality dentists have been standing behind their quality work since the dawn of dentistry, we often get the question, "Should a dentist really provide a written warranty on their work?"
It would be a lonely and broke dental practice if your patients never came back after the first visit!
Here's the good news... according to a study on patient loyalty by the Hahn Consulting Group, your average patient has a 60% chance of returning to your practice for a repeat visit after visiting you once. In your favor: the fact that people have a preference for what is already familiar to them, and the fact that changing dental offices would mean having to do research to find a new office.
But here's something you may not expect... by adding one additional service to your practice, you can increase that number to 85%!