We have said for years that a dental practice's most valuable asset is its list of loyal patients who repeat and refer. Here are 5 "did you know?" facts about patient retention... Ignore them at your own peril!
Should A Dentist Warranty Their Work?
Although quality dentists have been standing behind their quality work since the dawn of dentistry, we often get the question, "Should a dentist really provide a written warranty on their work?"
How to Get 25% More Dental Patients to Return to Your Practice
It would be a lonely and broke dental practice if your patients never came back after the first visit!
Here's the good news... according to a study on patient loyalty by the Hahn Consulting Group, your average patient has a 60% chance of returning to your practice for a repeat visit after visiting you once. In your favor: the fact that people have a preference for what is already familiar to them, and the fact that changing dental offices would mean having to do research to find a new office.
But here's something you may not expect... by adding one additional service to your practice, you can increase that number to 85%!